Thursday, 19 August 2021

Great Airline customer service and sympathetic to the US Travel Ban. I’ve rebooked my US trip for Thanksgiving. [Reader Story]

✉️ [From Reader: JS]
Spoke to United Airlines who have been lovely with me. They have been flexible with all my trips from the UK to the USA. The Agent was really sympathetic to me having to reschedule my trip, 5th time. As a cond of the travel ban I've rebooked my trip to America for Thanksgiving. She even agreed that the travel ban is frustrating, I obviously asked if she knew a restart date, sadly she could not confirm a date but she hoped it would be soon.

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